BranchOut (UK)
Tree Surgery Solutions

Terms & Conditions

Terms and Conditions

1. Acceptance of Terms

By using this website, you (the Service User/Registrant) agree to the terms and conditions set out in this section. Please read them carefully.

2. About BranchOut-UK (BOU)

BranchOut-UK is the trading name of PlanB Strategy LTD and is an online marketplace integrating service users with tree surgeons across the UK. BOU does not represent, endorse, or guarantee the services of any business or sole trader (the Registrants) listed within its directory.

3. Contract Between Service User and Registrant

Any contract entered into as a result of using BOU is strictly between the Service User and the Registrant chosen by the Service User for tree surgery services. BOU is exempt from any aspect of this contract and will not be responsible for any financial loss, damage, or other consequences, however caused.

4. BOU’s Role

BOU does not participate in any contractual agreement between the Service User and the Registrant. BOU is solely an online directory providing contact details for Registrants.

5. Service User Responsibility

It is the responsibility of the Service User to ensure that the Registrant holds the relevant skills, qualifications, experience, and insurance before employing their services or beginning any work. BOU makes no guarantees about the services provided by any Registrant.

6. Dispute Resolution

Any disputes between the Service User and Registrant are the sole responsibility of the parties involved. BOU will not intervene in any capacity and is not liable for the outcome of any disputes.

7. Users of this website, must be 18 years or above.

Registration Terms

1. Qualification and Insurance

By registering as a Registrant, you confirm that you are a tree surgeon (or represent a company employing tree surgeons) and that you hold the necessary skills and insurance to conduct chargeable tree surgery activities in the United Kingdom.

2. Professional Conduct

You agree to act professionally in all communications with Service Users and other Registrants on the BOU platform. BOU reserves the right to cancel registration without refund or release from contractual obligations.

3. GDPR/Data Protection

By registering, you agree to receive communication from BOU via email, covering everything from job-related inquiries to marketing/promotional messages.

You agree not to share any Service User data with third parties. You will handle all data in accordance with the United Kingdom General Data Protection Regulation (UKGDPR).

4. Free Registration Period

Registration is free for an indefinite period. Once this free period ends, a registration fee may be introduced. However, those who registered during the free period will not be charged to maintain their registration. If a registrant chooses to unregister, the current registration terms and conditions, including any applicable fees, will apply if they register.

5. Monthly subscription

Subscription is free for an indefinite period. Once this free period ends, registrants will need to pay a subscription fee to access the full BOU platform. The fee can be paid on a monthly or annual basis. Registrants are under no obligation to continue their subscription once the free period ends.

5.1. If jobs are assigned to non-registrants or registrants within the free subscription period, a commission may be applicable based on a separate arrangement or agreement between BOU and the tree surgeon company.

7. Contact Information Responsibility

8. It is the responsibility of the Registrant to ensure that all contact information provided is up-to-date. BOU will send enquiries to the email address provided at the time of registration. Any changes to this information must be verified before taking effect.

9. Enquiries- Notifcation

Once BOU receives an enquiry, it will promptly notify all Registrants within the specified geographical area. BOU is not responsible for any delays, failure to deliver, or failure to receive an enquiry, regardless of the cause.

10. Complaints

Complaints should be emailed to us using the contact form on our website.

Effective Date: [1/2/2025]

At BranchOut UK, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, or interact with us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process the following types of personal information when you visit or use BranchOut UK:

Personal Identification Information: Name, email address, phone number, business name, and other contact details when you register or subscribe to our services.
Account Information: Usernames, passwords, and profile information when creating an account.
Transactional Data: Information related to payments, subscriptions, and transactions on our platform.
Technical Data: Information about your visit, such as IP address, browser type, device, and operating system.
Communication Data: Information you provide when contacting us through forms, email, or chat.

2. How We Use Your Information

We use the information we collect in the following ways:

To provide, manage, and improve our services.
To process transactions and manage your subscription.
To communicate with you about updates, promotions, or offers that may interest you.
To improve the performance and functionality of our website.
To respond to customer service inquiries and support requests.
To analyze user activity and trends to enhance user experience and site content.
To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who help us operate our platform, process payments, and provide customer support.
Legal Compliance: We may disclose your information if required by law or to comply with legal processes such as court orders or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security

We take reasonable precautions to protect your personal information. Our website uses SSL encryption to safeguard sensitive information during transmission. However, no method of data transmission over the internet is 100% secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights

Under the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can ask us to restrict the processing of your personal data.
Right to Object: You can object to the processing of your data in specific situations.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at branchoutuk@mail.uk.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to collect information and provide features such as remembering login details and improving website performance.

You can control cookies through your browser settings, but please note that disabling cookies may impact the functionality of certain parts of the site.

7. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their content or practices. We recommend that you review the privacy policies of any third-party site you visit.

8. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected personal data from a child under the age of 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

BranchOut UK
Email: branchoutuk@mail.uk

By using the BOU platform or registering as a Registrant, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

BranchOut (UK) Tree Surgery Solutions